Privacy Policy - Xtreet, LLC

Effective Date: 02.17.2025

1. Introduction

Welcome to Xtreet, LLC (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our website, application, and services, including:

Vehicle registration renewal through the DMV.
Replacement of stickers or license plates.
Title transfer services.
The DigiTag frame automatically updates the registration date.

By accessing or using our services, you consent to collecting, storing, and using your personal information as described in this Privacy Policy.

We collect the following types of information:

Personal Information:
- Name, email address, phone number, address, mailing address, vehicle information (license plate number, VIN), year, make and model, type of vehicle, other information regarding registration and titling with the State DMV agency, and payment details when you use our services.
- When you pay for a product and/or a service via bank transfer, we may ask you to provide information to facilitate this transaction and verify your identity. Such information may include, without limitation:
  Date of birth, passport or national ID card, dank card statement, other information linking you to an address
Usage Data:
- Usage data is collected automatically when using the service.
- Automated Information: IP addresses, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data, operating system, and other technical data collected through cookies and tracking technologies.
- When you access the service by or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, its unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
- We may also collect information that your browser sends whenever you visit our Service or access it by or through a mobile device.
Transaction Information:
- Records of your registration renewals, sticker or plate replacements, title transfers, a smog certificate, insurance, and other information required to receive the service and purchase history.
Device Information:
- Data from the DigiTag frame, including software updates and connectivity status.

3. How We Use Your Information

We use the information we collect to:

Process DMV-related transactions and fulfill your service requests.
Verify your identity and prevent fraudulent activity.
Improve our website, application, and customer experience.
Provide customer support and respond to inquiries.
Comply with legal and regulatory requirements.
Send transactional notifications, including payment confirmations and renewal reminders.
Improve and troubleshoot our smart license plate frame functionality.

Your information, including personal data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and per this Privacy Policy. No personal data transfer will occur to an organization or country unless adequate controls are in place, including the security of your data and other personal information.

Your consent to this Privacy Policy, followed by your submission of such information, represents Your agreement to that transfer.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

The DMV: To process vehicle registration, sticker replacements, and title transfers.
Payment Processors: To facilitate secure transactions.
Service Providers: Third-party vendors that assist with our operations, such as hosting, analytics, transport and delivery companies, and customer support.
Law Enforcement or Government Agencies: When law requires protecting our legal rights.

Disclosure of your personal data:

Business Transactions
- Your personal data may be transferred if the Company is involved in a merger, acquisition, or asset sale. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
- Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Protection and Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure payment processing. However, no system is completely safe, and we cannot guarantee absolute security.

6. Other Legal Requirements:

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Security of your personal data
- The security of your personal data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Detailed Information on the Processing of your personal data
- Service Providers have access to your personal data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. By using our website, you consent to our use of cookies. You can adjust your browser settings to refuse cookies, which may affect your user experience.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept Cookies, you may be unable to use some parts of our service.

Cookies can be "Persistent" or "Session" Cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes set out below:

Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: Us
- Purpose: These cookies are essential to providing you with services available through the website and enabling you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use them to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These cookies identify if users have accepted cookies on the website.
Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These cookies allow us to remember your choices when you use the website, such as your login details or language preference. They aim to provide a more personal experience and prevent you from re-entering your preferences whenever you use the website.
Tracking and Performance Cookies
- Type: Persistent Cookies
- Administered by: Third-Parties
- Purpose: These cookies are used to track information about traffic to the website and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new advertisements, pages, features, or new functionality of the website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Request a copy of your data or correct inaccuracies.
Request the deletion of your personal information, subject to legal requirements.
Withdraw consent for marketing communications.

The Company may use personal data for the following purposes:

To provide and maintain our service, including monitoring its usage.
To manage your account and registration as a user of the service. Your personal data can give you access to different functionalities of the service that are available to you as a registered user.
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To attend and manage your requests to us.

We may share your personal information in the following situations:

We may share your personal information with service providers to monitor and analyze the use of our service, to show advertisements to you to help support and maintain our service, to contact you, to advertise on third-party websites to you after you visit our service, or for payment processing.
The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when it is used to strengthen the security or improve the functionality of our service or when we are legally obligated to retain it for more extended periods.
To manage your registration as a user of the service. Your personal data can give you access to different functionalities of the service that are available to you as a registered user.

To exercise your rights, contact us at support@xtreet.com.

9. Analytics

We may use third-party service providers to monitor and analyze the use of our service.

Google Analytics: a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. You can opt out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on.
Email Marketing: We may use your personal data to contact you with newsletters, notifications, and other information that may interest you. You may opt out of receiving any or all communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We may use Email Marketing Service Providers to manage and send emails to You.

10. Payments

We may provide paid products and/or services within the service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. Instead, we provide that information directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policies. These payment processors adhere to the standards set by PCI-DSS, which the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover, manages. PCI-DSS requirements help ensure the secure handling of payment information.

11. Contact Us Link

If you contact us via our website, we may ask you for information such as your name, address, and email address so we can respond to your questions and/or comments. Unless you consent, we will not retain this information except when responding to your inquiries.

12. Third-Party Links

Our website and application may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

13. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version with the effective date will always be posted on our website.

15. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Xtreet, LLC
253 Pixley Street
San Francisco, CA 94123
support@xtreet.com.

Privacy Policy – Xtreet, LLC